Mayfair Operations Partner respects your privacy and is committed to protecting your personal information.

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This Privacy Notice explains what personal information I may collect, how I use it, how I keep it secure and your rights in relation to your information.

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1. Who I am

Mayfair Operations Partner is operated as a sole trader by Maja Bijelic.

For the purposes of UK data protection law, I am the data controller responsible for your personal information.

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If you have any questions about how your information is handled, you can contact me at:

Maja Bijelic trading as Mayfair Operations Partner
Email: maja@mayfairoperationspartner.com

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2. Information I may collect

Depending on how you interact with my website and services, I may collect information such as:

• your name;

• email address;

• telephone number;

• company or organisation name;

• information you provide when making an enquiry;

• information relating to your business or requirements where you choose to provide it;

• correspondence and communications between you and me; and

• technical information about how you use my website, where this is collected through cookies or similar technologies.

 

I only ask for information that is reasonably necessary for the relevant purpose.

 

3. How I use your information

I may use your personal information to:

• respond to enquiries and requests;

• communicate with you about my services;

• provide consultancy and professional services;

• prepare proposals, quotations or other information you have requested;

• manage and maintain client relationships;

• administer and improve my website and services;

• maintain appropriate business and financial records;

• comply with legal and regulatory obligations; and

• protect my business, website and users from fraud, misuse or security threats.

 

I will not use your personal information for purposes that are incompatible with the reasons for which it was collected.

 

4. Legal basis for processing

Under UK data protection law, I need a lawful basis for processing your personal information.

 

Depending on the circumstances, I may process your information because:

• you have asked me to take steps before entering into a contract;

• processing is necessary to provide services to you under a contract;

• I have a legitimate interest in responding to enquiries, managing my business and improving my services;

• I need to comply with a legal or regulatory obligation; or

• you have given your consent, where consent is required.

 

Where I rely on consent, you can withdraw your consent at any time.

 

5. How long I keep your information

I will only keep personal information for as long as reasonably necessary for the purpose for which it was collected.

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Some information may need to be retained for longer where this is necessary to meet legal, accounting or regulatory requirements, or to establish, exercise or defend legal claims.

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When personal information is no longer required, I will take reasonable steps to securely delete or dispose of it.

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6. Sharing your information

I will not sell or rent your personal information.

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I may share information where reasonably necessary with trusted service providers who help me operate my business, website or services, such as website hosting, email, accounting, payment processing or other business administration services.

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Where third parties process personal information on my behalf, I take reasonable steps to ensure that appropriate safeguards are in place.

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I may also disclose information where required by law, a court, regulatory authority or other lawful request.

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7. Cookies and website analytics

My website may use cookies and similar technologies to ensure that the website works properly and, where applicable, to understand how visitors use the website.

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Some cookies are necessary for the operation of the website, while others may require your consent.

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Where required, I will ask for your consent before placing non essential cookies on your device.

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You can manage or withdraw your cookie preferences through the cookie controls provided on the website.

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8. Keeping your information secure

I take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

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However, no method of transmitting or storing information online can be guaranteed to be completely secure.

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9. Your rights

Under UK data protection law, you may have the right to:

• request access to the personal information I hold about you;

• ask me to correct inaccurate or incomplete information;

• ask me to delete your personal information in certain circumstances;

• ask me to restrict how your information is processed in certain circumstances;

• object to certain types of processing;

• request the transfer of certain information to another organisation; and

• withdraw consent where processing is based on consent.

 

You also have the right to make a complaint about how your personal information is handled.

 

To exercise any of your rights, please contact me at:

maja@mayfairoperationspartner.com

 

I may need to ask for information to verify your identity before responding to a request.

 

10. Complaints

If you have concerns about how I have handled your personal information, I would encourage you to contact me first so that I can try to resolve the matter.

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You also have the right to complain to the Information Commissioner's Office (ICO), the UK's data protection regulator.

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You can find further information about your rights and how to make a complaint on the ICO's website.

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11. Changes to this Privacy Notice

I may update this Privacy Notice from time to time to reflect changes to my business, website, services or legal requirements.

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The latest version will always be published on this page, together with the date it was last updated.

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12. Contact

If you have any questions about this Privacy Notice or how I handle your personal information, please contact me:

Maja Bijelic trading as Mayfair Operations Partner
Email: maja@mayfairoperationspartner.com